The challenge
A ride request has a lot of moving parts: pickup, destination, timing, passengers, luggage, route details, and vehicle choice. Putting all of that in front of a customer at once would make booking feel complicated.
What we built
We organized the website around a clearer trip-planning flow. Customers can learn about services, plan a one-way or round trip, review route information, add passenger and luggage details, and choose a vehicle through a mobile-friendly booking experience.
Why it matters
The website isn't separate from the service. It supports the way On Time Transportation actually receives and organizes ride requests, while giving customers a simpler path to take the next step.
Plan tripRouteDetailsVehicleRequest